Lynchburg Virginia Hilton Garden Inn
As someone who has stayed at this hotel before, I am sure you have been told by others that you prefer branded hotels,
Must be able to work well in stressful and high pressure situations, including handling complaints and disputes from guests and resolving them with satisfactory results. Must communicate with guests and staff by receiving and sending emails, phone and written messages and passing on relevant information to effectively use logs, manage bookings, check daily events on bulletin boards and be up to date with changes, new procedures and events in daily hotel operations. Work environment and context: must be able to perform basic tasks such as check-in and check-out, check-in, room booking, etc., as well as other tasks in the day-to-day operation and management of the hotel.
Development of activities that prepare for work, report to and inform hotel management, hotel staff and guests. Archive all old 36-month reviews to get relevant information about upcoming trips, and develop and archive reviews for future travel plans.
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We maintain qualified potential customers according to the principles and procedures of our company. We propose programs that meet the needs of our customers while maximizing profits. As stated in our hotel business plan, we will carry out projects as soon as possible according to our business plan. Solve all issues related to booking business at our hotel, including cancellations or impending cancellations of bookings, potential leads and future lead designs.
Maximize customer satisfaction and overall profitability of the hotel by channeling all revenue - and generating activities. We consider, rethink and adapt our business plan to the constraints of our particular needs and keep you regularly informed of developments.
Fulfill your duties and responsibilities in accordance with established company policies and procedures to achieve the general objectives of your position. Perform sales-related service activities and oversee various departmental activities related to booking, marketing, customer service and customer service.